Design Researcher

Laerdal Medical Corporation
226 FM 116
Gatesville, TX 76528
United States

Other Great Industries
Manages Others
Experience Required
Degree Required
Security Clearance Required
Employment Type
Work Schedule
Some Travel

Job Description
  • Scope, plan and conduct design research activities
  • Apply design research methods such as interviews, observation, diary studies, surveys, focus groups, and workshops
  • Develop relationships with partners, health care experts, and end users
  • Document and synthesize learnings, visualize and presents insights and opportunities
  • Facilitate co-creation processes for early concept development.  Participate in creating experience prototypes for concept testing
  • Create validation plans and protocols, conduct the validation activities with customers
  • Monitor customer feedback and suggest improvement activities
  • Create service blueprints and customer journeys to understand, improve, and implement coherent and seamless customer experiences 
Job Requirements
You are a motivated and experienced Design Researcher or a Service Designer. You have the design process as an integral part of everything you do, and you are able to engage others in your work methods. You have:
• Bachelor’s or Master’s degree within Design Research, Social Sciences, Service Design, Design Strategy, Industrial Design, or Interaction Design.
• Minimum 3 years of experience in design research.
• Ability to work independently; self-starter and skilled design lead.
• Profound experience in design methodologies.
• Experience working in teams developing product service solutions, hardware and software.
• Strong visualization, presentation and communication skills.
• Flexibility to travel globally about 20% of the time.

Laerdal Medical Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.