Responsibilities and Duties:
•Diagnose & repair lift trucks and other identified products
•Communicate with the customer and provide a high level of customer satisfaction.
•Perform only those repairs clearly and specifically requested by the owner of the lift truck or product.
•Thoroughly document and assess the condition of the product related to other repairs that are not part of the repair or quote
•Accurately account for all paid labor hours
•Accurately account for all parts used and for van parts inventory
•Submit complete documentation for all work in a timely manner, as required by management
•Maintain cleanliness of equipment, tools, van and customer facility while working there
•Keep your service van clean, neat, and well serviced at all times
•Maintain company tools in working order and return them to the shop after use
•Adhere to all Company Policies and Work Rules.
•Make repairs accurately and timely with minimum required call-backs or re-work
•Keep manager advised of job progress, delays, changes, status, etc.
Qualifications and Skills:
•A technical background is required.
•Knowledge of hydraulics, electrical, fuel systems, charging systems are a plus.
•Must have own tools.
•Must have communication skills and be able to complete accurate paperwork.
•Must be able to meet the physical requirements of a service technician.
•Must have a valid driver’s license and good driving record.
•Must have a good attitude and be able to successfully work in a team environment.
•Regular and prompt attendance required.
•This position may be an apprentice or journeyman position, depending upon qualifications of applicants.
•Present a professional image in personal appearance, dress and preparation.
Working Conditions: Employee is expected to work forty hours per week plus overtime as required.
At MH Equipment, we understand that our employees work hard, so we offer a competitive rate of pay, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth:
•Medical, dental and vision insurance
•401(K) retirement plan with employer match up to 50%
•Pre-tax flexible spending account for healthcare expenses
•Life and voluntary supplemental life insurance
•Short and long-term disability insurance
•Paid holiday, vacation, personal and sick days
•8 hours of paid time per year to volunteer at a charity of your choice
•New Hire Tool Program
•Tool Purchase Loan Program
•Company provided uniform, service van, cell phone and laptop
•Employee Assistance Program
•Financial assistance for adoptions
•Designated corporate charities
MH Equipment is proud to be an Equal Opportunity Employer.