Field Service Technician (Warehouse Automation) - Grand Rapids, MI

Grand Rapids, MI 49501
United States


Job Description

Position Summary

For over 40 years, OPEX Corporation has received global recognition as a leader in the design, manufacture, and service of business process automation equipment. With their recent expansion into the Warehouse Automation market, OPEX has experienced tremendous growth, providing new and expanded opportunities for their current and future employees. If you are looking to join a growing, cutting edge technology company that strives to maintain a collegial, family-oriented culture, you should check us out.

Position Summary

OPEX Corporation is currently looking for a full time Field Service Technician to work in Warehouse Automation. OPEX is looking for individuals who enjoy and can thrive in an independent fast-paced environment that involves servicing & maintaining robotic technology based equipment.


  • This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment.

  • Interact with the customer to determine the problems

  • Keeping the customer informed as repairs are made and answer any question that may arise.

  • Interact with management as well as other personnel to analyze and correct any equipment performance issues

  • Completing and submitting daily and weekly paperwork


  • Associate’s Degree in related field and/or equivalent hands-on job experience

  • Ability to work all days and shifts, including overtime (24 hours a day 7a days a week)

  • PC Competency, Word & Excel and Windows OS

  • Must have excellent customer service skills

  • Possessing a driver’s license, insurance and a reliable vehicle

  • Ability to lift at least 40 pounds independently

  • Standing and walking, throughout duration of shift

Physical/Work Environment

  • Warehouse environment

  • Must have the ability to lift heavy machine parts while on duty

  • Ability to maneuver in and around our equipment, including small spaces

  • Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Company Overview

OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and material handling. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organizations around the world.

From its humble beginnings in a leased warehouse in southern New Jersey, OPEX’s global workforce currently has over 900+ employees. OPEX’s Moorestown, New Jersey World Headquarters features more than 475,000 square feet of engineering, manufacturing, warehouse, product assembly and office space. OPEX offices are also located in the U.K., France, Germany and Australia.


  • Full medical, dental and vision with low employee contribution rates

  • Paid holidays, and Paid Time Off

  • 401k with matching and profit sharing

  • Basic life insurance, short term and long term disability

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.


305 Commerce Drive
Moorestown NJ 08057
United States