Tri-County Technical College invites applications for the position of Financial Aid Advisor. This position serves students at a multi-campus, progressive technical and community college located in the beautiful, upstate of South Carolina. With many surrounding cities (Charlotte, Atlanta, Columbia) within a two hour distance, this is the perfect place to call home.
We are searching for a passionate, dedicated person to serve as a Financial Aid Advisor at Tri-County Technical College. Functioning with general supervision by the Assistant Director of Financial Aid, the candidate must have knowledge, experience, and be able to interpret federal and state financial aid laws and regulations to make independent decisions to ensure compliance and support student needs.
The employee operates with high-level skills in communication, collaboration, data processing, and computer literacy. This position will leverage expertise in financial aid to ensure compliance with federal, state, college, and department policies and procedures and will provide excellent advising services to all students and parents. Ability to provide supportive and holistic advising for a wide range of student problems and concerns, to include both traditional financial aid as well as financial education/literacy.
Responsible for a substantial case load that provides life-cycle processing for their cohort of students. These processes require significant breadth and depth of financial aid knowledge related to packaging, verification, loans, SAP, professional judgments, State Aid, pell LEU, SULA, UEH, default or overpayment issues, student eligibility, and citizenship review.
Counsel and assist students and parents in all aspects of student aid eligibility, application, renewal, and financial planning and assistance. Be an effective counselor by being a good listener and communicator. Educate students and parents on regulations, policies, procedures, and processes so that every student understands why we must do certain things and make certain decisions.
Complete proactive student and academic division outreach. This includes everything from: supporting FAFSA completion, student outreach, high school nights, orientation, Leading EDGE, GradFest, and in class presentations, and being a partner with academic divisions, serving on student success teams, and regularly attending specified academic division meetings.
Has ownership and expertise of current policy, impending policy changes, and running of bulk processes for one of the following (Satisfactory Academic Progress (SAP), Direct Loans or Verification and State Aid). This policy ownership requires the employee to stay abreast with current and pending regulatory changes. Bulk processes require annual updates and per term review of forms and Banner processes. Review, recommend, and be project manager for any necessary policy, procedure, and process improvements related to the administration of your assigned area.
Financial Aid lead advisor in understanding both the regulations and available resources when working with and supporting entrance, exit and in-grace counseling. This position will manage and coordinate all entrance, exit and in-grace counseling outreach efforts. Ensure all counseling is completed in a timely manner and take the lead on any student events related to entrance, exit and in-grace efforts.