Guest Services Representative PT


Jacksonville, FL 32202
United States

Category
Industry
Entertainment
Application Closing Date
7/23/2019
Manages Others
No
Experience Required
Yes
Degree Required
No
Employment Type
PartTime/Full Time
Work Schedule
Part-Time

Job Description
Summary
SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for
the Guest Services Representative for SMG Jacksonville. Responsible for primarily meeting
and greeting guests and providing shuttle assistance for guests to and from the
stadium.
Essential Duties and Responsibilities
·Provide assistance to guests entering and
leaving stadium
·Provide assistance in the following
areas:stadium events, football game
support and pre and post-game activities, other special events and guest
services programs
·Provide shuttle service to and from parking
lots for stadium events
·Follow-up on Operational issues as assigned
·All other duties as assigned.
Qualifications

To perform this
job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions.
·Highly organized, able to manage time
effectively
·Manage multiple tasks at one time
·Excellent communication and interpersonal
skills required
·Must have attention to detail
·Must be able to adapt to changes in the work
environment, managing competing demands, frequent changes, delays or unexpected
events
·Must be results driven
·Must be able to work independently within a
team environment
·Must be able to work extended
and/or irregular hours, including nights, weekends, and holidays as needed.
Will be responsible for working ALL Jaguar events at Stadium.
·Must
possess a Florida Drivers License and have the ability to pass city driving
certification
Education/Experience
requirements for the position
·One year customer service experience preferred
Skills and Abilities
·Daily lifting and carrying up to 50 lbs. Up to
5 minutes at a time.
·Constant reaching, standing, walking and
stooping
·Performing work through repetitive eye/hand
coordination
·Ability to move quickly from one area to
another
Physical Demands
The
physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
While
performing the duties of this job, the employee is regularly required to move
around the facility; to stand for long hours during events; talk and hear. This
position may require work inside or outside of the building, as needed by
events.
Note
The essential
responsibilities of this position are described under the headings above.They may be subject to change at any time due
to reasonable accommodation or other reasons.Also, this document in no way states or implies that these are the only
duties to be performed by the employee occupying this position.
To Apply
Apply at- www.jaxevents.com
External Link: https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000510402306#/
Internal Link: https://recruiting.adp.com/srccar/RTI.home?c=1152751&d=InternalCareerSite&r=5000510402306#/
Recruiter-
Kimberly Escolano
SMG Jacksonville
300 A. Philip
Randolph Blvd
Jacksonville FL
32202
Applicants that
need reasonable accommodations to complete the application process may contact
904-630-3900
SMG is an Equal
Opportunity/Affirmative Action employer, and encourages Women, Minorities,
Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal
Contractor.